Payment & Cancellation Policy

At SWYFTBOX, we aim to make your shopping experience smooth and secure.

1. Payment Methods

We accept the following secure payment methods:

• Credit/Debit Cards (Visa, MasterCard, American Express)
• PayPal
• Other secure online payment gateways available at checkout

Note: Payment must be completed successfully before your order is dispatched.

2. Payment Security

• All payments are processed through secure payment gateways to protect your financial information.
• SWYFTBOX does not store your full payment details on our servers.

3. Order Cancellation

• Customers may cancel an order before it has been dispatched.
• Once an order has been dispatched, cancellation is no longer possible.
• For dispatched orders, returns must be processed according to our Returns & Refunds Policy.

4. Failed or Declined Payments

• If a payment fails or is declined, your order will not be processed.
• You will be notified via email to retry payment or update your payment details.

5. Refunds for Cancelled Orders

• If an order is successfully cancelled before dispatch, the refund will be processed using the same payment method used for purchase.
• Refunds are usually processed within 3–5 business days, depending on your bank or payment provider.