At SWYFTBOX, we want you to enjoy your purchase with peace of mind. Our warranty policies cover both brand new and renewed products as follows:
- Brand New Products
- Brand new products come with a manufacturer’s warranty (if applicable) or our seller warranty.
- If a product is faulty or not as described, you are entitled to a free repair, replacement, or full refund.
- Returns must follow our Returns & Refunds Policy.
- Renewed (Refurbished) Products
- Renewed products are covered by a 90-day warranty from the date of receipt.
- If the product is faulty or not as described, you will receive a full refund or replacement at no cost.
- Please note: accidental damage, theft, or customer-induced damage is not covered under the renewed guarantee.
- Software issues or data loss are also not covered.
- How to Claim Warranty
- Contact our customer support with your order details and a description of the issue.
- Provide photos or evidence of the fault if requested.
- Follow the return instructions provided by our team.
- Once received and inspected, we will repair, replace, or refund according to the warranty terms.
- Important Notes
- Warranty claims are only valid for products purchased through SWYFTBOX.
- The warranty does not cover normal wear and tear or damage caused by misuse.
- Keep all original packaging and accessories as these may be required for warranty claims.